Guild Wars 2 Support Hotline Guild Wars 2
show hide. Support Support Für Guild Wars Support Für Guild Wars 2 · htm1.coenWiki · Support Für Guild Wars Support Für Guild Wars 2. Findet heraus, welche besonderen Belohnungen euch in Guild Wars 2 erwarten. Support. Die Knowledge Base unseres technischen Kundensupports steht. Kontaktiert uns. Kunden-Support. Den Kunden-Support findet ihr auf unserer Support-Seite. htm1.co show hide. Support Support Für Guild Wars Support Für Guild Wars 2 · htm1.coi · Support Für Guild Wars Support Für Guild Wars 2. Doch so etwas hat auch Arenanet. Sie machen den Support nur nicht in Form einer Hotline erreichbar.
htm1.co › GuildWars2 › posts › wie-lange-braucht-eig-e. Doch so etwas hat auch Arenanet. Sie machen den Support nur nicht in Form einer Hotline erreichbar. Eine Antwort wie "Wir brauchen noch etwas länger" hätte mich schon mal ruhig gestellt - aber nun habe ich GW2 gekauft und kann weder GW noch GW2 nutzen. htm1.co › GuildWars2 › posts › wie-lange-braucht-eig-e. Eine Antwort wie "Wir brauchen noch etwas länger" hätte mich schon mal ruhig gestellt - aber nun habe ich GW2 gekauft und kann weder GW noch GW2 nutzen. Eure Account-Daten von Guild Wars 2 sind Hackern in die Hände gefallen, ihr wollt eine Passwort-Änderung durchführen oder ihr könnt euch. Support. Klicke nachfolgend auf den Link für dein Spiel für Antworten auf alle spielbezogenen und technischen sowie Support. Blade & Soul · Guild Wars 2. /10/04 ·» Guild Wars 2» ArenaNet support phone number? Thread: ArenaNet support phone number? Thread Tools Show Printable Version Email this Page. More info cedo. Think of it like shopping online - you'll often see adverts like "order by 9pm to get it more info this price". May 23, This action is impossible to complete. Make sure you're using your email address in the 'Account Name' field, not your Display Name ex. Un-check the "Remember Account Name" and "Remember Password" fields, close and relaunch the client, and then re-enter your information.
Guild Wars 2 Support Hotline Ähnliche FragenJetzt unterstützen Wir danken euch jetzt schon im Voraus. Wir haben keinen Telefon-Support — das ist kein Geheimnis und wurde anderen Orts bereits gesagt. So etwas haben die nicht. Alle Kommentare Forum. Äh, hat mal wer bei der Telekom angerufen? RamonDomke German Community Manager. Hallo, ich hätte gerne eine Nr. Guild Wars 2 PC Release check this out
My hand the arcing deathblow at the end of all things. The horror. I embrace it. You're confusing the two ends of the process: the player sending a request to Support and the player getting a response with the solution.
They're asking players to tell them there's a problem which they need to investigate as soon as possible, not saying they will get a response the same day.
But until you tell them someone else has accessed your account they won't even know there is anything for them to do, so absolutely nothing will get done.
Meaning the sooner you tell them the less damage there will be, no matter how long it takes them to respond. As other people have said when an account is compromised they'll often start by banning it, so no one can log in from anywhere, then investigate a bit on their end and then get back to the player to discuss who should have access to the account and from where.
It was the same for me when I worked in Customer Service, even though it was completely different problems I was dealing with.
I'd often work on a problem for 30 minutes at least before I even started writing a reply to the customer because until I'd done some investigation I couldn't tell them anything other than "ok I'll look into it" and the minimal benefit they might get from me reassuring them that the email had been seen which in theory was already covered by the automated message wasn't worth my time, especially because then they'd almost certainly reply wanting to know what I could tell them and what I was going to do.
It was just better for everyone involved to wait until I could actually answer their questions before replying.
Scenario 2: 1. Player does NOT change his password. Some hacker DOES change his password. Player gets email instructing him to contact support immediately.
I'm only referring to that last step 3 of scenario 2. That step is impossible, as there is no way to contact support "immediately". They take weeks to respond.
Hence, there needs to be another contact method for situations where an account may have been compromised. Scenario 1: 1. Player changes his password.
Player gets email. End of story. Everyone is also referring to the exact step, which is not impossible.
The player can contact support immediately even if the player is a 'her'. Hype is the path to the dark side. Hype leads to unfulfilled expectations.
Disappointment leads to anger. Anger leads to disgust. Disgust leads to "oh, new shinies! I'm back! Again, the CS Team does not have to respond to action an account.
It's happened countless times. In my guild the usual process now is to submit new anonymous tickets via trash email adresses until you get an employee assigned actually willing to help.
While this may reduce your response times, I can't help but think that this approach may be contributing to the longer wait time issue overall.
Every one of those tickets needs to follow the process, which costs quite a bit of time and resources. If I could be so bold, could you please stick to one ticket submission per issue and encourage the same with others in your guild?
It does NOT mean "send a message to support and get a response". Steve The Cynic. Contacting them means you making contact - it's done as soon as you hit send on the email.
Getting a response is different. Think of it like shopping online - you'll often see adverts like "order by 9pm to get it at this price".
That doesn't mean you will receive your item before 9pm - it means you need to have submitted the order before then to be included in the promotion.
No matter whether it takes them 2 hours or 2 days or 2 weeks to send it out - the important thing is when you sent in the order.
Same situation here. Yea as other have stated, more then likely its becouse of people like the persons in this guild that there is now a huge backlog for them to work through.
Actually, I do not believe that would be effective. As crashburntoo and others have said, if this were being done it would be contributing to a delay for every single other player, which is incredibly selfish.
In addition, if Customer Support receives requests for account assistance from multiple people claiming to own the account which could be the effect of someone using the suggested "trash e-mail accounts" then the account is likely to be closed as one that is in disputed ownership.
Think about it: If people are able to "prove" ownership writing from "trash e-mail accounts" then there's every indication that the account is being accessed by multiple people, which puts it into dispute which can lead to its permanent closure.
I see a lot of people complaining about response time, but IMHO it has to be the complexity of the tickets or opening multiple tickets.
I have had to open several tickets since starting the game for simple issues and the response time has always been fantastic.
I think my most complex issue was accidentally purchasing gems instead of and I believe I got a response the same evening.
If you think you know your credentials but receive an error when logging in, try the following troubleshooting steps:.
Make sure to write it down or save it somewhere safe! If you're receiving an error code when trying to login, it's possible that something is disrupting your ability to connect to the server.
You can read up on some of the most common error codes—and their causes—here: Common Error Codes. Be sure to include the following details so we can help you as quickly and efficiently as possible:.
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